Navy Medicine Introduces Value-Based Health Care
- Alee Hernandez ([email protected]) is a senior researcher in the Institute for Strategy and Competitiveness, Harvard Business School, in Boston, Massachusetts.
- Robert S. Kaplan is a senior fellow and the Marvin Bower Professor of Leadership Development, Emeritus, in the Accounting and Management Unit, Harvard Business School.
- Mary L. Witkowski is a fellow in the Institute for Strategy and Competitiveness, Harvard Business School.
- C. Forrest Faison III is a vice admiral and surgeon general of the US Navy, Department of Defense, in Falls Church, Virginia.
- Michael E. Porter is a university professor at Harvard Business School and director of the Institute for Strategy and Competitiveness.
Abstract
In 2016 the newly appointed surgeon general of the Navy launched a value-based health care pilot project at Naval Hospital Jacksonville to explore whether multidisciplinary care teams (known as integrated practice units, or IPUs) and measurement of outcomes could improve the readiness of active duty personnel and lower the cost of delivering care to them, their dependents, and local retirees. This article describes the formation of the project’s leadership structure, the selection of four conditions to be treated (low back pain, osteoarthritis, diabetes, and high-risk pregnancy), the creation of the care team for each condition, outcomes and costs measured, and the near-term changes in outcomes during the twelve-month pilot period. Patient outcomes improved for three of the four conditions. We describe factors that contributed to the project’s success. After the pilot concluded, the Navy combined the back pain and osteoarthritis IPUs into a single musculoskeletal clinical unit and established a similar IPU at another naval hospital and its clinics. The diabetes IPU was continued, but the high-risk pregnancy IPU was not. We offer several observations on the elements that were key to the success of the project, explore challenges and opportunities, and suggest that the pilot described here could be taken to greater scale in the Military Health System and elsewhere.
