- William Hersh ( [email protected] ) is professor and chair of medical informatics and clinical epidemiology at the Oregon Health and Science University in Portland.
- Alvaro Margolis is health informatics coordinator at Federación Médica del Interior (FEMI) Cufré in Montevideo, Uruguay.
- Fernán Quirós is professor and chair of human physiology and vice director of strategic planning at the School of Medicine, Hospital Italiano de Buenos Aires (HIBA), in Buenos Aires, Argentina.
- Paula Otero is associate professor of medical informatics and a faculty member in the Department of Health Informatics, School of Medicine, at Hospital Italiano de Buenos Aires.
Information and communication technology can be used to improve the quality and safety of health care and to lower costs. But in both developed and developing countries, there is an inadequate supply of skilled individuals who have the technical skills to use this technology to improve health care. Some studies project workforce needs of tens of thousands in English-speaking developed countries, but it is not known what size workforce will be required in the developing world. It is important to identify and develop the skills, training, and competencies—consistent with local cultures, languages, and health systems—that will be needed to realize the full benefits of these technologies. We present a framework for answering these questions and for developing estimates of the size and scope of the workforce that may be needed.